Privacy Policy

RodentPro.com® collects information from our users for a number of reasons, the chief one being to tailor our site to allow its users ease of navigation. Please read carefully our policy on data collection and use of the data collected.

 Information You Give Us. We receive and store any information you enter on our website or provide us in any other way (e.g., by telephone). This may include information you provide when you register as a member, engage in transactions, search, contact customer service, or participate in contests, promotions, surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions or other features or services offered by us. As a result, you may be supplying us with such information as your name, address and phone numbers; credit/debit card numbers, expiration date and other billing information; people to whom purchases will be shipped, including addresses and phone numbers; purchase history; and names and email addresses of friends, possible Refer-a-Friend customers and other people. 

Automatic Information. We automatically receive and store certain types of information whenever you interact with us. For example, as most websites do, we use "cookies" and other technologies to obtain certain types of information when your computer, mobile phone or other device (each, a "Device") accesses our website. This information is compiled and analyzed on both a personal and an aggregated basis, and it may include the Website's Uniform Resource Locator ("URL") that you just came from, which URL you go to next, what browser you are using, and your Internet Protocol ("IP") address. Other examples of automatic information we may collect are purchase history, products viewed or searched for, visits to certain pages, page interaction information and the phone number you used to call us. We associate the information we store in cookies with personally identifiable information you submit while on our website. During some visits, we may also collect technical information from your Device to help us identify your Device for fraud prevention purposes.

Mobile Devices. If you use a mobile Device to access our website, we may collect certain information in addition to what we collect when you use other kinds of Devices to access our website. We may receive information about your location and your mobile Device, including a unique identifier for your Device, your mobile operating system and the type of mobile Internet browser that you use. We may at times use this information to provide you with location-based services and information, such as advertising, search results, and other personalized content. Most mobile Devices provide users with the ability to disable location services. If you have questions about how to disable your Device's location services, we recommend you contact your mobile service carrier or your Device manufacturer. 

Information Provided by Third Parties. We may obtain certain information about customers from third parties. This may include updated delivery or address information from carriers and information (including name and email addresses) of possible Refer-a-Friend customers from current customers.

Do We Use Cookies? We use small text files called "cookies" that provide non-personally identifiable information to us regarding visitors to our website. In addition to the URL and IP addresses of our visitors, cookies may be used to gather the date and time of all visits to our website. We may also track the pages of our website that users viewed during their visit, or track search terms entered on our website by that visitor. This helps us keep track of the number of visitors to our website and allows us to gauge the areas that are of the most interest to our visitors.

We also use Local Shared Objects (commonly known as Flash cookies) for fraud prevention and other purposes. Flash cookies are small data files that a website or App stores on your Device. These files may contain information about your online browsing activities and preferences. We use a third-party tracking service that uses cookies and other technologies to track non-personally identifiable information in aggregate form about visitors to our website. This information is analyzed periodically and is used to gain a broader picture of usage patterns at our website. We may share the non-personally identifiable information gathered through use of cookies with our advertisers and/or business partners, in order to make the website as user-friendly as possible.

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Flash cookies are not stored in the same manner as conventional cookies, and not all browser versions will delete Flash cookies when you clear conventional cookies from your browser. If you wish to block or delete Flash cookies, you should confirm whether your browser version supports this feature. You may also use Adobe's Flash Player Settings Manager to control how your Device handles Flash cookies. Because cookies allow you to take advantage of some of our website features, we recommend that you leave them turned on.

How Do We Use the Information We Collect and Do We Share the Information We Receive? Information about our customers is an important part of our business. We use information we collect from our website to communicate with you, to process your orders, to provide an enhanced and more personalized interactive shopping experience, to facilitate your transactions with our third party marketing partners and to inform you of offers and discounts. For example, you can expect to receive a welcoming email to confirm your username and password. Additionally, we communicate with you in response to your inquiries, to provide the services you request and to manage your account. We also send service-related announcements on occasions such as when we need to temporarily suspend a website, App or other service for maintenance. We also will send you promotional emails on occasion. Generally, you may not opt out of service-related communications, which are not promotional in nature. If you do not wish to receive them, you have the option to terminate your account. Your account is with RodentPro.com, LLC ®, the owner and operator of the website and the information collected through the website is used by RodentPro.com, LLC ®, for purposes of its website and other services. For example, if you shop at our website, you may receive promotional emails from other websites of ours. However, you can opt-out of direct promotional communications from the website by following the unsubscribe instructions within each communication or emailing us at info@rodentpro.com.

Third Party Service Providers. Our website may provide services or sell product lines jointly with other businesses. We may share customer information related to those transactions with that third party. 

Promotional Offers. We periodically provide our customers with information about products and services we believe will be of interest to you and with opportunities to participate in offers and/or promotions. If you do not want to receive such information or offers, please opt-out during registration, email us later at info@rodentpro.com or follow the unsubscribe instructions within each communication.

Refer-A-Friend. If you choose to use our Refer-A-Friend service to tell a friend or someone else about our website, we will ask you for that person's name and email address. We will automatically send that person an email with an invitation to visit RodentPro.com. Email addresses and names submitted are not collected and are not used for any other purposes.

Reviews/Share This/Testimonials. If you review a product on our website, your review may be posted. When you use "ShareThis" to post to social networking sites or to tell your friends about our website, the information is collected by a third party site to facilitate your postings. "ShareThis" allows you to enter your friend's email address and/or import email contacts from various email service providers. Once the email addresses are imported, you must manually click on each email address you wish to send a communication to. Please note that these third party sites' privacy policies govern the collection and use of the information collected on those sites. You should be aware that any personally identifiable information you submit can be read, collected or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. When seeking or receiving customer testimonials or feedback, we disclose that we may post their first name along with all or a portion of their testimonial on the Stores unless they inform us otherwise by following the instructions we provide.

Bankruptcy. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your personal information is treated, transferred or used. Therefore, you should know that in such event, your personal information may be treated like any other asset of RodentPro.com, LLC ®, and sold, transferred or shared with third parties, or used in ways not contemplated or permitted hereunder, without notice to you or your consent. 

Protection of RodentPro.com, LLC® and Others. We release account and other personal information when we believe release is appropriate to comply with the law and/or a judicial proceeding, court order or legal process served on RodentPro.com, LLC ®, enforce or apply our Terms of Use and other agreements; or protect the rights, property or safety of RodentPro.com ,LLC ®, our Website users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

How Secure Is the Personal Information You Collect? We have taken precautions, including the deployment of technological resources and the use of firewalls, systems and procedures, to protect the security of your personal information. When you enter credit card information on our website, we may store it so that you do not have to re-enter it every time you order, but we encrypt it when storing. While no security system is absolutely foolproof, we are constantly reviewing, refining and upgrading our security technology to protect your privacy. When you open an account on our website, you are issued a password by which to access and secure your account and account information. Although we have taken these precautions, you are responsible for maintaining the secrecy of your password, which should not be disclosed by you. When using a shared Device, always be sure to sign off when finished.

Links Our website may contain links to other websites that we do not own or operate. We have no control over the content, policies or actions of those sites, even if you are offered services on those sites because you have established an account with our website. We are not responsible for the privacy practices or the content of such websites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies only to information collected by our website.

Minors You must be 18 years of age or older to become a member on our website. We do not knowingly collect information from minors. 

Changing Your Personal Information You may review, change or correct your personally identifying information at any time by accessing your account information on the website or calling us at the contact information below. You are responsible for maintaining the accuracy and completeness of your personal and other information, including your email address, and we urge you to review your information regularly to ensure that it is correct and complete.

Conditions of Use, Notices and Revisions If you choose to visit our website or use any of our other services, your visit and/or any dispute over privacy is subject to this Privacy Policy and Terms and Conditions, including limitations on damages, arbitration of disputes, and application of the law of the State of Indiana. Our Privacy Policy, the Terms of Use, Account Agreement and other terms and conditions may change. In the event of a change, the revised policies or terms and conditions will be posted immediately to our website. You should check the website frequently to see recent changes. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you.

Contact Us If you have any questions or concerns regarding privacy at Rodentpro.com, LLC ®, please contact us at info@rodentpro.com or by calling us at (812) 867-7598.